Shipping policy

Shipping Policy

Processing Time All orders are handcrafted and carefully prepared. Please allow 3–5 business days for processing before your order ships. During peak seasons (holidays, sales events), processing may take up to 7 business days.

Shipping Rates & Delivery Estimates

  • Standard Shipping (US): 5–7 business days
  • Expedited Shipping (US): 2–3 business days
  • Overnight Shipping (US): 1 business day
  • Free standard shipping on orders over $[35].

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Shipping Carriers We ship via USPS, UPS, and FedEx depending on your location and selected shipping delivery method.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [carebya@gmail.com] Attention J&C Burton Creations,  Cary Burton. We'll work with the carrier to resolve the issue and make it right.